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You have 2 hours after placing your order to cancel your order due to wrong sizing or change of mind. Simply log into your PUSHAS account, select the relevant order, and choose &apos;Cancel&apos;.Due to the anonymous nature of our resale platform, we are unable to offer full refunds, exchanges or swaps of any kind after 2 hours of placing your order.If the buyer wishes to proceed with a return after the 2 hours have elapsed, a 15% handling fee will apply. The buyer will receive 85% of the value of the items purchased excluding shipping as PUSHAS Store Credit.

You have 2 hours after placing your order to cancel your order due to wrong sizing or change of mind. Simply log into your PUSHAS account, select the relevant order, and choose 'Cancel'. Due to the anonymous nature of our resale platform, we are unab

Can I cancel my order? What if I order the wrong size?

Buying on PUSHAS

When will I receive my tracking ID?

What are PUSHAS Rewards?

What classifies as 'Brand New' on PUSHAS?

Do sneakers come with original box and receipt?

What payment methods does PUSHAS accept?

Why are there different prices on the same sneaker?

What happens when I order a 'Fastest' and a 'Non-Fastest' item in one transaction?

Why do some of the products say “Fastest”?

Can I change my shipping address after I have made my order?

Do you do trades if I change my mind?

Authenticity & Legitimacy Guarantee

When is customer support available?

Are sneakers double-boxed?

Can I return my item and receive a refund?

What is my size? Can you give me a size recommendation?

I missed the delivery of my order. Can I get it redelivered?

Will the colour be excatly like the picture?

Will there be international taxes and duties on my order?

How long do I have to submit a claim with PUSHAS after I have received my parcel?

PUSHAS Customer Code of Conduct

Shipping Returns Back to PUSHAS

Refurbished by PUSHAS

How do I sell on PUSHAS? What is onsite vs offsite selling?

Do you only take in brand new sneakers?

What is considered a damaged box?

What is the Consignor Portal?

How do I price my items?

PUSHAS Seller Code of Conduct

How quickly will my stock sell on PUSHAS?

I am an Offsite PUSHAS Seller—how do I start listing Onsite?

Introduction to Selling

What are PUSHAS' fees for sellers?

How and when do I get paid?

What happens when a Seller breaks the rules? What are the penalties?

Do I need to pay GST?

Fees & Payment

How do I ship my sneakers to PUSHAS?

How do I pack my sneakers when shipping stock to PUSHAS?

Can I drop off my sneakers to PUSHAS?

What happens if my stock gets lost during transit?

Where can I source boxes to ship my sneakers in?

Where can I find PUSHAS shipping labels?

Shipping stock to PUSHAS

Is it free to store stock at PUSHAS?

Is my stock insured at the warehouse?

What happens if I want to withdraw/request for my sneakers back?

Storage at PUSHAS

Selling on PUSHAS

What is PUSHAS?

Is PUSHAS legit?

What types of sneakers does PUSHAS accept?

What is PUSHAS' verification process?

General Check

Can I cancel my order? What if I order the wrong size?Updated 2 years ago