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Can I return my item and receive a refund?Updated 10 months ago

Returns based on change of mind

If you order the wrong size, input the wrong address or change your mind, you have a 2 hour window to cancel your order.

Please log into your PUSHAS account, click the order you are looking to cancel and select 'Cancel'.

After the 2-hour window has passed, the returns policy will come into effect.

In our returns policy, we are unable to offer refunds, exchanges or swaps of any kind - including if you ordered the wrong size or change of mind.

So please make your purchase carefully!

Returns based on fit for use

Sneakers that might have a manufacturing fault may be sent to our team to be assessed to see whether they were damaged through wear and tear or if it was indeed a manufacturing fault.

Refunds or exchanges will only be given if you have a proof of purchase, all tags are intact and sneakers are returned in the same condition they were shipped.

Please note that most sneakers that are released by retailers over 2 years ago are generally collectibles. Therefore, their "fit for use" is to be displayed and stored and not worn.

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