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When will I receive my Tracking?Updated 6 days ago
Your tracking number is emailed to you when your order is dispatched. Until then there is nothing to track, because the parcel has not left us yet. Please allow up to 1 business day for tracking to update.
Where do I find my tracking number?
In the dispatch email sent to the address on your order. Check your junk folder if you cannot find it.
When will my order be dispatched?
Every order is authenticated by hand in a PUSHAS facility before it ships. Where your item was when you bought it decides how long that takes.
Items marked Fastest
Already with us and already authenticated. They are dispatched within 2 business days.
Items coming from a seller
The seller ships the item to a PUSHAS facility, we authenticate it, and then it goes out to you. This usually takes 3 to 10 business days before dispatch, and it is the most common reason an order takes longer than expected.
Items moving between our facilities
We hold inventory in Sydney, Hong Kong and Los Angeles. Occasionally your item is moved between facilities before it ships.
How long does delivery take after dispatch?
Standard delivery usually takes 1 to 7 business days depending on your location. Express delivery within Australia, where offered for Fastest sizes, usually takes 1 to 3 business days.
My tracking has not updated
Scans can be irregular, particularly over weekends, public holidays and international legs. If tracking has not moved for 7 business days, contact us with your order number and we will investigate with the carrier.