Yes. Storing your inventory at PUSHAS is free for up to 12 months. There is no monthly charge and no rent while a piece is listed and selling. Inventory that has not sold within 12 months is returned to you, at your cost. This is the part of consignm

<p><strong>Yes. Storing your inventory at PUSHAS is free for up to 12 months.</strong> There is no monthly charge and no rent while a piece is listed and selling.</p><p>Inventory that has not sold within 12 months is returned to you, at your cost.</p><h2 id="what-is-included">What is included?</h2><ul><li><strong>Storage.</strong> Free for up to 12 months, in a PUSHAS distribution centre.</li><li><strong>Insurance.</strong> Your inventory is covered while it is in our care.</li><li><strong>Fulfillment.</strong> When a piece sells, we pick, pack and ship it.</li></ul><p>This is the part of consignment most platforms charge for by the month. We do not.</p><h2 id="how-long-can-i-store-inventory-for">How long can I store inventory for?</h2><p>Twelve months. If a piece has not sold in that time, we return it to you and the return shipping is your cost.</p><p>Worth keeping in mind when you set a payout. A piece priced to sit is a piece you will eventually pay to get back, so it is cheaper to review a slow listing at month three than to collect it at month twelve.</p><ul><li><a href="https://pushas-help-center.gorgias.help/en-US/how-do-i-price-my-items-96798">How do I set my payout?</a></li><li><a href="https://pushas-help-center.gorgias.help/en-US/how-quickly-will-my-stock-sell-on-pushas-356601">How quickly will my inventory sell?</a></li></ul><h2 id="two-other-things-that-can-cost-you">Two other things that can cost you</h2><h3 id="sending-inventory-we-cannot-identify">Sending inventory we cannot identify</h3><p>Everything must be listed in the Seller Platform before it arrives. Inventory that turns up without a listing cannot be matched to you or made live, and it accrues a daily charge until it is listed.</p><p>This is the single most common charge on the platform and it takes a minute to avoid. List first, then ship.</p><h3 id="withdrawing-inside-the-first-14-days">Withdrawing inside the first 14 days</h3><p>Listings need to stay live for at least 14 days. A piece withdrawn inside that window attracts a charge per item. After 14 days you can withdraw and relist freely.</p><ul><li><a href="https://pushas-help-center.gorgias.help/en-US/what-happens-when-a-seller-breaks-the-rules-what-are-the-penalties-98160">What happens if a seller breaks the rules?</a></li></ul><h2 id="does-this-apply-to-offsite-selling">Does this apply to offsite selling?</h2><p>No. Offsite sellers hold their own inventory, so there is nothing for us to store. Free storage is one of the reasons to consider moving onsite.</p><ul><li><a href="https://pushas-help-center.gorgias.help/en-US/how-do-i-sell-on-pushas-what-is-onsite-vs-offsite-selling-96783">What is onsite vs offsite selling?</a></li></ul><h2 id="what-if-i-want-my-inventory-back">What if I want my inventory back?</h2><p>Withdraw it from the Seller Platform and tell us how you want it returned. Collection, your own label, or a PUSHAS label are all options, and costs differ between them.</p><ul><li><a href="https://pushas-help-center.gorgias.help/en-US/what-happens-if-i-want-to-withdraw-request-for-my-sneakers-back-96793">How do I withdraw my inventory?</a></li></ul><h2 id="is-my-inventory-insured-while-you-hold-it">Is my inventory insured while you hold it?</h2><p>Yes, while it is in our care. Insurance does not extend to transit in either direction, which is a separate question and worth understanding before you ship.</p><ul><li><a href="https://pushas-help-center.gorgias.help/en-US/what-happens-if-my-stock-gets-lost-during-transit-96792">What happens if my inventory is lost in transit?</a></li></ul><h2 id="related">Related</h2><ul><li><a href="https://pushas-help-center.gorgias.help/en-US/how-do-i-ship-my-sneakers-to-pushas-96789">How do I ship my inventory to PUSHAS?</a></li><li><a href="https://pushas-help-center.gorgias.help/en-US/what-is-the-consignor-portal-186757">What is the PUSHAS Seller Platform?</a></li><li><a href="https://pushas-help-center.gorgias.help/en-US/how-do-i-price-my-items-96798">How do I set my payout?</a></li></ul>

Is it free to store inventory at PUSHAS?

Yes. Your inventory is insured from the moment it is accepted at a PUSHAS distribution center until it leaves us, up to the payout you set. Cover applies while your inventory is in our care. It does not extend to transit, in either direction, and it

<p><strong>Yes. Your inventory is insured from the moment it is accepted at a PUSHAS distribution center until it leaves us, up to the payout you set.</strong></p><p>Cover applies while your inventory is in our care. It does not extend to transit, in either direction, and it does not cover deterioration over time. Both are explained below.</p><h2 id="what-is-it-insured-for">What is it insured for?</h2><p>The payout you set on the listing, as at the time of the event.</p><p>That is the number you entered and the number you would have been paid had the piece sold. Nothing is deducted from it.</p><h2 id="when-does-cover-start-and-stop">When does cover start and stop?</h2><ul><li><strong>Starts</strong> when your inventory is received, authenticated and accepted at a PUSHAS distribution center.</li><li><strong>Runs</strong> for as long as it is held with us.</li><li><strong>Stops</strong> when it leaves us, whether that is to a buyer or back to you.</li></ul><p>Before it reaches us and after it leaves us, cover is whatever you arranged with your carrier.</p><ul><li><a href="https://pushas-help-center.gorgias.help/en-US/what-happens-if-my-stock-gets-lost-during-transit-96792">What happens if my inventory is lost in transit?</a></li></ul><h2 id="what-happens-if-my-inventory-deteriorates-in-storage">What happens if my inventory deteriorates in storage?</h2><p>Deterioration is not covered, and it is worth understanding why.</p><p>Older pieces degrade because of the materials they were made from, not because of where they are kept. In sneakers this shows as sole crumbling, panels separating, old materials tearing and colours shifting. It is common across brands and it is a property of the product rather than a storage failure.</p><p>PUSHAS holds inventory in conditions designed to slow it down. Nothing stops it entirely, and PUSHAS does not take responsibility for deterioration over time.</p><h2 id="what-if-a-piece-is-no-longer-sellable">What if a piece is no longer sellable?</h2><p>Where a piece has deteriorated to the point that it no longer meets the standard we sell at, PUSHAS may return it to you rather than send it to a buyer.</p><p>This is the honest outcome. A buyer receiving a piece that has aged badly is worse for you than a return, and our authentication standard is the same at the point of sale as it was on arrival.</p><h2 id="does-this-apply-to-offsite-inventory">Does this apply to offsite inventory?</h2><p>No. Offsite sellers hold their own inventory, so there is nothing in our care to cover. Insurance while stored is one of the advantages of selling onsite.</p><ul><li><a href="https://pushas-help-center.gorgias.help/en-US/how-do-i-sell-on-pushas-what-is-onsite-vs-offsite-selling-96783">What is onsite vs offsite selling?</a></li></ul><h2 id="related">Related</h2><ul><li><a href="https://pushas-help-center.gorgias.help/en-US/is-it-free-to-store-stock-at-pushas-96795">Is it free to store inventory at PUSHAS?</a></li><li><a href="https://pushas-help-center.gorgias.help/en-US/what-is-pushas-verification-process-96816">What is PUSHAS&apos; authentication process?</a></li><li><a href="https://pushas-help-center.gorgias.help/en-US/how-do-i-price-my-items-96798">How do I set my payout?</a></li></ul>

Is my inventory insured at the warehouse?

Withdraw the piece in the Seller Platform, then tell us how you want it returned. There is no charge for the withdrawal itself. You cover the shipping and packing to get it back to you, and a piece withdrawn inside its first 14 days attracts a charge

<p><strong>Withdraw the piece in the Seller Platform, then tell us how you want it returned.</strong> There is no charge for the withdrawal itself. You cover the shipping and packing to get it back to you, and a piece withdrawn inside its first 14 days attracts a charge.</p><h2 id="how-do-i-withdraw">How do I withdraw?</h2><h3 id="inventory-held-onsite">Inventory held onsite</h3><ol><li>Withdraw the piece in the Seller Platform.</li><li>Email <a href="mailto:sell@pushas.com">sell@pushas.com</a> with the SKU and how you want it returned: in-person pickup, your own label, or a PUSHAS label.</li></ol><h3 id="inventory-held-offsite">Inventory held offsite</h3><p>Withdraw it in the Seller Platform, or set the quantity to zero. It is already with you, so there is nothing to return and nothing to pay.</p><ul><li><a href="https://sell.pushas.com">Open the Seller Platform</a></li></ul><h2 id="what-does-it-cost">What does it cost?</h2><p>Nothing for the withdrawal itself. What you pay depends on how you want the piece back.</p><ul><li><strong>In-person pickup.</strong> No shipping and no packing charge. Book a time and collect.</li><li><strong>Your own label.</strong>&#xA0;$5 packing, covering up to 3 items.</li><li><strong>A PUSHAS label.</strong>&#xA0;$15 per label, or $25 for New Zealand, plus $5 packing per item.</li></ul><p>Collecting in person is free. If you are in Sydney and the pieces are here, it is worth the trip.</p><h2 id="the-first-14-days">The first 14 days</h2><p>A listing needs to stay live for at least 14 days. A piece withdrawn inside that window attracts a $5 charge per item.</p><p>After 14 days you can withdraw and relist as often as you like, with no additional charge.</p><h2 id="when-do-withdrawals-happen">When do withdrawals happen?</h2><p>We process withdrawals twice a week, on Tuesdays and Thursdays. A request made outside those days is picked up on the next one.</p><p>Worth factoring in if you need a piece back by a particular date.</p><h2 id="what-if-i-have-sold-the-piece-elsewhere">What if I have sold the piece elsewhere?</h2><p>We can ship it straight to your buyer. Email <a href="mailto:sell@pushas.com">sell@pushas.com</a> with the SKU and the delivery address. You cover the shipping and the packing charge, as with any withdrawal.</p><p>If the piece is held offsite it is already with you, so withdraw it in the Seller Platform or set the quantity to zero.</p><h2 id="is-there-a-limit-on-how-often-i-can-withdraw">Is there a limit on how often I can withdraw?</h2><p>No. Outside the first 14 days, withdraw and relist as often as suits you.</p><h2 id="related">Related</h2><ul><li><a href="https://pushas-help-center.gorgias.help/en-US/is-it-free-to-store-stock-at-pushas-96795">Is it free to store inventory at PUSHAS?</a></li><li><a href="https://pushas-help-center.gorgias.help/en-US/what-is-the-consignor-portal-186757">What is the PUSHAS Seller Platform?</a></li><li><a href="https://pushas-help-center.gorgias.help/en-US/what-happens-when-a-seller-breaks-the-rules-what-are-the-penalties-98160">What happens if a seller breaks the rules?</a></li></ul>

How do I withdraw/request for my items back?

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